Effective communication is an essential element of organizational success, whether at the interpersonal, intergroup, organizational or external level in today`s global business environment. Effective internal and external organizational communication has a significant impact on the success of the organization. Effective organizational communication is essential to actively engage employees, foster trust and respect, and increase productivity. Communication between employees and senior management is one of the five most important components of employee job satisfaction. Therefore, employee productivity will increase, which will lead to successful organizational development. In general, effective communication is not well practiced in Third World commercial organizations. It goes without saying that organizational communication plays a crucial role in motivating and developing employees. An inclusive communication strategy is important to ensure that all employees feel involved in decisions that affect their daily work. Organizations with a secret communication environment exclude people, which can stifle participation and lead to the loss of ideas and opportunities. In this context, the study aimed to examine the influence of communication practices on organizational development in Somalia. The study was guided by four objectives, including: identifying the impact of bottom-up communication on the development of the Moumin Group of Companies in Somalia, identifying the impact of top-down communication on the development of the Moumin Group of Companies in Somalia, examining the impact of horizontal communication on the development of the Moumin Group of Companies in Somalia, identify the impact of diagonal communication on the development of the Moumin Group of Companies in Somalia. This study used a descriptive survey design.
The study selected a sample of 92 respondents from different departments of the Moumin group of companies in Mogadishu, Somalia. The study used a questionnaire to collect data, the data collected was compiled and analyzed with SPSS version 22. From regression analysis, the study found that there is a significant correlation between bottom-up communication and organizational development. Correlation analysis showed that there is a significant positive correlation between top-down communication and organizational development. The correlation analysis showed that there is a significant positive relationship between horizontal communication and organizational development. Correlation analysis of the study results showed that there is a significant positive correlation between diagonal communication and organizational development. Based on the results of the study, the researcher made the following recommendations; Since effective communication is important for the development of an organization, it is important to remove barriers to communication within the organization. Organizations need to create a network system that allows employees to store and share information on a central hub. Foster an open-door culture where employees are not afraid to provide suggestions and feedback to management and employees. The success of most organizations depends on effective internal communication.
However, most organizations, including commercial banks, cannot consistently demonstrate the link between the organization`s internal communication efforts and employee performance. The objective of the study was to establish the link between the organization`s internal communication and employee performance. The study used a descriptive survey research design. The target group consisted of 592 employees from 28 commercial banks in Nakuru district. A sample of 150 employees was used, proportionally in the 28 commercial banks. The main data collection tool was a structured questionnaire with closed-ended questions. The data collected were analyzed using the Statistical Software Package for the Social Sciences tool. Descriptive statistics were used to summarize the data and describe the characteristics of the target population, and the results were presented as frequency distributions, percentages, means and standard deviations. Pearson product moment correlation coefficient analysis was performed to determine the relationships between variables.
The study found that horizontal communication has a significant positive impact on employee performance. It was found that upward and diagonal communication flow was weakly correlated with employee performance, while downward communication flow was negatively correlated with employee performance. The study also found that there is a significant and positive correlation between knowledge sharing and employee performance. In terms of communication climate, the study found that higher-level positive communication, open communication, and subordinate-level understanding are positive correlates of employee performance. The majority of employees were satisfied with the use of electronic communication channels. The internal audiences of organizations, which typically include two categories of personnel, namely managers and employees, are some of the key elements that contribute to the achievement of the organization`s objectives. However, unlike non-academic organizations, higher (academic) education institutions have two additional categories of internal audiences: academic staff and students. This makes these institutions a bit unique.
Public relations (PR) as a function and management tool is used by management among themselves and across all categories of internal public spheres to facilitate the dissemination and communication of information to improve job performance. Therefore, a unique type of public relations practice will be required, capable of meeting the characteristic needs of academic staff (dealing directly with students) in addition to those of non-academic staff. A critical review of the existing literature on the impact of public relations practices on the job performance of Nigerian academic staff was conducted. In addition, essential intra-organizational PR media capable of responding to the specific characteristics and needs of the internal and specific general public were highlighted and some policy recommendations were made. This article concludes that effective PR (a public relations practice that takes into account both the general and specific needs of various classifications of internal public spheres) improves job performance and productivity. The main objective of this research article is to assess the role of effective communication in conflict resolution in the case of the Ethiopian Telecommunication Company, Adama branch. Effective communication is a crucial element in our lives and the basis for achieving business goals. In addition, high-quality communication has a direct impact on the quality of the relationship and the occurrence of conflicts, which is why effective communication is essential. This research is a descriptive cross-sectional type where the sample size of 22 employees, representing 25% of the total population (88 employees), was used using rules of thumb with a sampling method to determine the sample size of 22 employees representing 25% of the total population (88 employees). To achieve the objectives of the study, data from primary and secondary sources were collected using questionnaires and document review techniques. The main source of data was clerical staff. Secondary data sources were various written materials, particularly books and other published and unpublished materials in the area of effective communication.
The data collected is analyzed, presented and interpreted using tables, pie charts and percentages. The main reason for conducting this research at Ethio-telecom is to fill the void that the office focuses mainly on electronic communication and not on effective personal communication, which reduces the personal relationship between employees. Based on the results of the study, conclusions were drawn and some achievable recommendations are given to the researcher at the end.